Frequently Asked QUESTIONS

Below you will find answers to the questions we get asked most frequently. Still have questions? Click here to check out the User Guide or email us at

Anyone! You, your boss, the high school football coach… it’s so simple, your grandma could even use it.

You can send a Ryng via any of the following contact methods:

  • Conference call (Scheduled/On-Demand)
  • Voice message
  • SMS/text message
  • Email

We will send you an email as soon as we notice your balance gets at $10 so there's no interruptions for your next call! You can then go into your account and replenish your account balance.

It's simple! You can enter in your credit card information directly in your Ryngly account. You choose how much money you load into your account. The minimum you can upload is only $10! Once you start using Ryngly, you will be able to conveniently see your account balance right in your Ryngly dashboard in the bottom corner.

No problem! You can then take advantage of our Auto-Replenish option. You can change this in your account settings.
You can customize how Auto-Replenish works for you! Once your balance gets below a set dollar amount, it will automatically load a specified dollar amount back in to your account.

Nope! Once you upload money into your account, it's yours to use whenever. So no worries about it expiring or using it up before the month ends.

Your credit card will be charged upon initial deposit to get started, when you auto-replenish, or when you add more funds to your account.

In order to send or schedule a Ryng, you must be the owner of the account or an authorized user with a valid credit card on file.

Anyone you want. Just simply add their phone number or email. To send an invitation, simply add their information to your account and we’ll do the rest!

To send a text message or email, it costs only 2 cents per message delivered. For voice messages and conference calls, it costs 2 cents per minute per user.

Ryngly is a web-based application, as well as a mobile app to use on the go.

The latest and greatest....except internet explorer...because they are not a part of the latest or the greatest.

At this time, there is no limit to the number of contacts you can have in your Ryngly account.

For sure! Add whoever you would like.

Simply use the “forgot password” link on the Ryngly login page. You will receive an email with a link to set your new password.